Terms

The agreement, in plain words.

Before launch. Last updated 14 November 2026. This is the text we are building to. A lawyer reads it before the first family pays for a line, and it may change until then.

What the service is

AFTERLINE gives a family a phone number that answers calls, messages and video calls with an AI replica of a person who has died. The replica is built from what the family provides. It is not that person, and nothing it says should be read as their wishes, advice or instructions.

Who can open a line

An adult who has the consent of the spouse, the parents and the children of the person the line is for. Whoever opens the line confirms that this consent has been given and that they have the right to share the recordings and photographs they upload.

The circle

The circle is the group of people the family allows to call. The family gives us their phone numbers. Each person reads what the line is and agrees before they are connected. Any member can suspend the line alone, and all of them are told when that happens.

What we commit to

  • The line never places a call and never sends the first message.
  • The replica never sells, advertises or asks you for anything.
  • Nobody outside the circle hears the voice.
  • The number belongs to AFTERLINE. We do not take over a number that belonged to the person, and we do not disguise who is calling.
  • The Last Call is always one step away, and it deletes what it says it deletes.

What you agree to

  • To tell us the truth about consent and about who is in the family.
  • Not to use a line to deceive anyone about whether a person is alive.
  • Not to build a line for a living person without their own consent, or for a public figure you have no family tie to.
  • Not to record or publish the replica’s voice outside the circle.

Price

A setup fee for each line, then a monthly price while the line is open. The prices shown on this site are pre-launch prices and nothing is charged today. You can cancel in one step. Cancelling stops the charges; the line stays as it is until the family ends it with a Last Call.

What a line is not

It is not medical or psychological care and it is not support for bereavement. If you are struggling, please speak to people who do that work. Every page of this site links to them.

When we may suspend a line

If consent turns out to be missing or is withdrawn, if a member of the circle asks, if the line is being used to harm or deceive someone, or if the law requires it. We tell the family why.

If something goes wrong

The service runs on telephone networks and other suppliers and will sometimes be unavailable. A call that does not connect for technical reasons is not the line choosing not to answer, and we will say so in the dashboard. Nothing in these terms removes rights you have as a consumer under the law of your country.

Law

These terms are governed by the law of the Republic of Lithuania.